Super Cup Medals
If you have any needs, you can contact us by email:
kilibuy@outlook.com
Q1:What should I do if the trophy is broken when I receive it?
If the trophy is broken when you receive it, we support free returns and exchanges.
If you want to sell the trophy, please contact us and we will find the buyer closest to you.
Q2:Will there be free ribbons for trophies?
As long as the genuine trophy has ribbons, we will give away ribbons for free.
Q3:How long will the trophy and medals be delivered?
Medals:5-10 days
Trophies:
16cm&36cm:5-10days
45cm:7-14days
77cm:15-25days
Q4:Does the trophy have the name of the team and the year of the championship?
All 33cm 45cm 77cm size trophies are engraved with the names of previous champions.In addition to the FA Cup, Club World Cup, Super Cup
Q5:How much is the shipping cost?
Medals: $7
Trophy:
13cm&16cm&18cm:$8
33cm&36cm: $12
45cm: $18
77cm: $39
*For reference
We support global shipments. Please fill in your address and email address correctly when placing an order.
Some remote areas need to pay extra freight (such as Canada and Russia, Iceland, Greenland, the Caribbean and other remote areas), please understand.
Free ribbons for all versions.
All 33cm 45cm 77cm size trophies are engraved with the names of previous champions!
Worldwide Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Generally speaking, the total shipping cost will depend on the following factors: The shipment method you choose (we offer Standard shipping ); The destination country that the package ships to; The number of items you order, as well as the total weight and volume (size) of the package. Our advice is to log in to your account, add the items to your cart and then view the shipping fee which will be automatically calculated and displayed. Shipping time varies from different countries.
50 Days Easy Returns
If you need to return items, please contact customer service at help@eurofootball.cc. You may return most new, unopened items within 50 days of delivery and get your refund.
Please tell our customer service the issue in detail, including the return reason, along with your order number. For defective, incorrect or not as described item, please send us a clear picture or video of the issue. We will allow a return to our warehouse for a refund or an exchange if our company is responsible for the issue. We'll notify you via email of your refund once we receive and process the returned item.
Refunds
Usually it takes time for us to receive your return(days varies according to your shipping method), and time for us to process after receive your return (3 to 5 business days).
Paypal account refunds: Usually immediately.
Credit card refunds: Between 5-10 business days
